DNS Filtering

Expert Insights Gives TitanHQ 5 Best-Of Awards

Cyberattacks are occurring in record numbers and attacks are becoming more sophisticated, so it has never been more important for businesses to ensure they are well protected and have the right cybersecurity solutions in place. However, finding the right solutions at the right price can be a challenge for businesses, which is why many rely on independent B2B software review sites.

Expert Insights is a leading online platform that provides invaluable advice on business cybersecurity software solutions. The site has more than one million users a year, and each month more than 85,000 businesses rely on the reviews, advice, and buyers’ guides produced by the site’s researchers to help them find the best cybersecurity solutions to meet their needs so they can purchase with confidence.

Expert Insights regularly recognizes the leading companies and their products in its “Best-Of” awards. For the Fall 2022 Best-Of Awards, the huge range of cybersecurity solutions on the market was whittled down to 150 products in 41 different software categories, with the top 10 vendors in each category given a prestigious Best-Of award. The editorial team selected each product using several criteria, including the features of the products, how easy they are to use, customer satisfaction scores, and the company’s market presence, with each category also having its own specific criteria. Like the advice provided by Expert Insights, the selection of products in each category is not influenced by external factors, and each of the products included in the list is subjected to internal testing and analysis by Expert Insights’ in-house team.

TitanHQ is happy to announce that the company’s innovative cybersecurity solutions have been recognized in the Expert Insights Fall 2022 Best-Of Awards, with four TitanHQ products recognized in five of the cybersecurity categories.

The SafeTitan Security Awareness Training platform collected two Best-Of Awards in the Security Awareness Training and Phishing Simulation Categories, SpamTitan received an award in the Email Security category, WebTitan was recognized in the Web Security category, and ArcTitan received an award in the Email Archiving category. SpamTitan and ArcTitan were also rated top in their respective categories.

All TitanHQ solutions are provided through the best-in-class SaaS Cybersecurity Platform, which allows businesses to implement advanced, layered defenses to protect against a broad range of cyber threats including phishing, spear phishing, BEC, botnets, malware, and ransomware. The platform is also used by thousands of managed service providers to help their SMBs clients improve their security posture. All TitanHQ solutions are cloud-based, easy to implement, easy to use, and provide industry-leading protection at an affordable price.

“We are honored that TitanHQ was named as a Fall 2022 winner of Expert Insights Best-Of award for phishing simulation, email security, security awareness training, web security and email archiving” said TitanHQ CEO, Ronan Kavanagh.  “Our cloud-based platform allows partners and MSPs to take advantage of TitanHQ’s proven technology so they can sell, implement and deliver our advanced network security solutions directly to their client base”.

New WebTitan Cloud Release Gives Users New Functionality and Enhanced Security

On September 6, 2022, TitanHQ announced the release of a new version of WebTitan Cloud that gives users several new functions to add to the already industry-leading feature set, along with product improvements, security enhancements, and a new user interface.

TitanHQ welcomes feedback from users on new features they would like to see incorporated into its cybersecurity solutions. Previous requests from SMBs, enterprise, and MSP customers have been considered when making the latest product enhancements and adding new functionality.

New WebTitan Cloud Features

The key new features in the latest release of WebTitan have been added to improve security, provide easier access to important information through a suite of new reports, and improve protection for off-network users to better support hybrid working. WebTitan users also benefit from a new user interface that places important information at users’ fingertips.

Interactive Threat Intelligence Including DNS Data Offload

WebTitan Cloud now gives users the ability to list and download the DNS history, logs are available for download, and users can access all DNS data which will provide them with valuable insights. DNS data can be easily extracted to allow sophisticated integrations and advanced analyses, which support IT decisions and security planning and help with network troubleshooting.

New User Interface with Advanced Reporting

A new WebTitan Cloud user interface has been launched that makes accessing all features of WebTitan Cloud even more intuitive, with easy access to a new suite of advanced reports. Data visualization tools have been used to embed key data into the user interface to provide a clear view of important metrics to improve the user experience.

Improved Remote Workforce Protection

Many businesses have remote workers or operate under a hybrid working model. WebTitan Cloud protects all users, whether they are on or off the network. When off the network, the WebTitan Cloud On-The-Go (OTG) agent allows businesses to extend the network protections to workers, regardless of where they access the Internet. The latest enhancements vastly improve the WebTitan Cloud OTG agent for managing and monitoring off-network users, with the JSON Config filters for OTG devices replaced. It is also much easier to add and update exceptions for OTG devices through a simple, intuitive user interface.

DNSSEC Added to Enhance Security

The Domain Name System Security Extensions (DNSSEC) was created to enhance the security of the DNS. DNSSEC uses public key cryptography to strengthen authentication through digital signatures and verifies the origin and integrity of data during the DNS resolution process, helping to protect against attacks on the DNS such as DNS poisoning.

“This WebTitan release is hitting so many key pillars of success for TitanHQ. The data offload feature has been requested by many customers and creates real differentiation for our solution in the market. This coupled with our new advanced reporting were major requests from our MSP customers,” said TitanHQ CEO, Ronan Kavanagh. “Finally, security is at the heart of what we do and are, the addition of DNSSEC just continues to add to our credentials.”

The TitanHQ Cybersecurity Suite

WebTitan Cloud is part of TitanHQ’s best-in-class cybersecurity platform that also includes SpamTitan Cloud spam filtering, SpamTitan Plus phishing protection, ArcTitan email archiving, EncryptTitan email encryption, and the SafeTitan security awareness and phishing simulation platform. These solutions provide customers with layered defenses to block the full range of cyber threats and are used by more than 12,000 businesses worldwide for compliance and cybersecurity and have been incorporated into the service stacks of over 3,000 MSP partners.

If you haven’t used TitanHQ solutions or you are an MSP that has yet to incorporate TitanHQ products into your service stack, contact the TitanHQ team today. TitanHQ solutions are available on a free trial to allow you to see for yourself how easy they are to use and the benefits that come from TitanHQ’s layered defenses.

ArcTitan Awarded Best In Class Award by Expert Insights

TitanHQ has been awarded a best in class award by Expert insights for ArcTitan Email Archiving, in a haul of 5 awards at the Expert Insights’ Spring 2022 Best-Of awards.

Email archiving is important for compliance with state, federal, and industry regulations for data retention, allowing vast numbers of emails to be searched in seconds and recovered on demand. The solution works seamlessly with Office 365, offering several key benefits over the native Office 365 email archiving feature, including enhanced search and storage, simplified archiving, and a greatly reduced management overhead.

ArcTitan users have reviewed the product on the Expert Insights website and praised the solution for its speed, scalability, ease of use, and the lack of storage limits, with one of the most common plus points from userd being the price of the solution. The solution was ranked top in a group of 10 email archiving solutions at the Expert Insights Spring 2022 Best-Of Awards.

It was not just ArcTitan that was recognized as best in class. TitanHQ’s email security solution,n SpamTitan, ranked 1st in the Best Email Security category, with WebTitan DNS Filter ranking second in the Web Security category. It didn’t end there, as the latest addition to the TitanHQ product portfolio, SafeTitan Security Awareness Training, collected two Best-Of awards in the Security Awareness Training and Phishing Simulation categories.

Expert Insights is an important resource for IT professionals and business owners which helps them make the right purchasing decisions. The site provides valuable insights into the best B2B solutions on the market, provides technical reviews and analysis, editorial buyers’ guides, industry analyses, and other valuable content. The site is visited by 80,000 individuals each month.

These awards recognize the continued excellence of the providers in these categories,” said Joel Witts, Expert Insights’ Content Director. “Each of the services recognized in our awards are providing in many cases an essential service to their users, driving business growth, securing users in a challenging cybersecurity marketplace, and massively improving business efficiency.” 

The awards come after a quarter that has seen TitanHQ beat several growth records, especially in the United States. A new U.S. office has been set up to handle the increase in enterprise, SMB, and MSP customers, and this year has seen an additional 12 strategic hires in North America which is helping to continue to drive the impressive growth.

“The recent pandemic and the growth of remote working initiatives have further highlighted the need for multiple layers of cybersecurity and our award-winning solutions form key pillars in this security strategy. We will continue to innovate and provide solutions that MSPs can use to deliver a consistent, secure and reliable experience to their customers,” said TitanHQ CEO Ronan Kavanagh.

Scampage Tools & Brand Phishing Attacks Alert Warning Released

An official warning has been issued by the Federal Bureau of Investigation (FBI) in relation to a spike well known brand being used in spear phishing attacks, focused on tricking people to hand over sensitive data or download malware.

The campaigns work by leveraging the trust that is placed in well-known brands in order to make them complete an action. Typically they include the actual logo of the targeted brand in the same format as real messages from the company. However, they will include links that take those who click on them to a malicious web portal. These web portals will attempt to steal sensitive data. 

Hackers sell scampage tools on the dark web that will allow other hackers to operate successful phishing campaigns. The FBI has confirmed that the scampage tools in question have the ability to spot if a person is their email address as their login ID for a web platform. If this is detected the user is sent to a scam page with the same email domain. The user is then asked to share their login credentials that the hacker can use to access the victim’s email. This in turn allows hackers to receive 2-factor authentication codes, thus rendering this security method useless. With 2FA codes, the cybercriminal can obtain access to accounts and make changes, including updating passwords to lock users out of their accounts or altering security rules before the owner of the account can be alerted.

The FBI release said: “Much like the threat with ransomware-as-a-service, this type of product-as-a-service distribution of scampage and credential harvesting tools presents an increased nationwide risk to private sector businesses and their consumers. Brand-phishing email campaigns and scampage tools that help bypass 2FA security measures represent another aspect to this emerging cyber threat.”

In order to prepare for an attack like this, companies must configure an advanced spam filtering solution to prevent phishing emails and stop them from landing in employee inboxes. Password policies should be set up that make strong passwords mandatory, and reviews carried out to police this and root out commonly used or weak passwords cannot be created on accounts. Employees should be warned to never use passwords on multiple accounts and to see to it that all company accounts have 100% unique passwords. Security awareness training should be conducted for all staff members to make them aware of email security best practices and how to spot  phishing emails and other scams.

Due to the spike in the use of scampage campaigns, all staff members should create a unique username for an account that is not connected to their main email address. 2-factor authentication should be enabled if it is available, and where possible, a software-based authenticator program or a USB security key should be in place as the second factor. 

 

Cisco Umbrella Alternative for SMBs and MSPs

In this post we propose an ideal Cisco Umbrella alternative that you can implement at a fraction of the cost of Cisco Umbrella, yet still have excellent protection from web-based threats and precision Internet content control for your workforce.

WebTitan Cloud is the leading Cisco Umbrella alternative for SMBs and Managed Service Providers (MSP) that serve the SMB market. WebTitan Cloud is, in many respects, a direct swap out for Cisco Umbrella, and one that will save you a small fortune on DNS filtering costs.

What is Cisco Umbrella?

In 2015, Cisco acquired OpenDNS and rebranded the OpenDNS Umbrella solution Cisco Umbrella. Cisco Umbrella is first and foremost a DNS filtering service – A cloud-based security service that protects office and home workers from online threats by filtering DNS requests. The Cisco Umbrella DNS filtering service works at the DNS lookup stage of a web request, where a URL is translated into an IP address to allow the resource to be located by a computer.

Cisco Umbrella DNS filtering allows administrators to set controls governing the web content that can be accessed, the files that can be downloaded from the Internet, along with a range of other security features such as a cloud-delivered firewall, shadow IT protection, and tools to investigate cyber threats.

Before we cover the cost of WebTitan versus Cisco Umbrella in our Cisco Umbrella review, it is worthwhile taking a moment to explain why DNS filtering is now an essential part of the security stack and why you need to add this additional layer of security if you are not already using a DNS filter.

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Why is a DNS Filter Necessary?

You will no doubt be aware that the internet can be a dangerous place. As an IT professional or SMB owner, you need to make sure that your employees do not venture into areas of the internet that could cause your business harm.

Even general web browsing can pose a risk of a malware infection or ransomware download, and employees can easily be tricked into visiting phishing web pages where credentials are harvested. These are very real threats that need to be mitigated.

Rather than leave things to chance and hope your employees obey the rules and recognize all threats in time, you can implement a content filtering solution such as a DNS filter. A DNS filter requires no hardware purchases nor software downloads. You just reconfigure your DNS and point it to the provider of your DNS filtering service and apply your content controls. A DNS filter will block access to malicious content an can be configured to block downloads of certain file types commonly used to install malware.

All DNS content filtering takes place in the cloud, there will be no latency, and filtering will take place without any content being downloaded. You can control the categories of content that can be accessed and, if rules are broken by employees, they will be directed to a block page and no harm will be done. You can run reports on web usage, apply controls to conserve bandwidth, and perhaps most importantly, you can prevent employees from visiting malicious websites and can block malware and ransomware downloads. Without this additional security layer, your business will be at risk.

Cisco Umbrella Review

In this Cisco Umbrella review we will cover some of the advantages and disadvantages of Cisco Umbrella and will present a Cisco Umbrella alternative that is ideal for SMBs and MSPs. The Cisco Umbrella alternative we suggest includes the most important features of the Umbrella DNS filtering solution, with some key advantages for SMBs and MSPs. First, let us consider some aspects of the Cisco Umbrella solution to save you time in your research.

Cisco Umbrella Pricing

Cisco Umbrella pricing is not particularly transparent. First, there is no Cisco Umbrella price list on the Cisco website, and while it is possible to get an idea of the Cisco Umbrella price from resellers via Google searches, their prices tend to be out of date. Cisco recently updated and renamed its three Cisco Umbrella offerings, and as part of the re-jigging of the packages and addition of extra features, the Cisco Umbrella price was increased.

Cisco Umbrella pricing is a little complicated and varies based on several different factors. Naturally the prices increase from the basic offering - DNS Security Essentials - to the most advanced version of the solution - Secure Internet Gateway (SIG) Essentials, but also by the number of users, length of the contract term, and the optional extras that are added to the standard packages. It should be noted that standard Cisco Umbrella pricing only includes basic email support. More comprehensive support is offered as an add-on at an additional cost, and you will need to pay extra for software updates and access to online learning resources.

There is a Cisco Umbrella ordering guide that provides more information about what is included, the features of the solution, and a breakdown of each package to help businesses choose the most suitable version of the solution and select the extras they need. But if a Cisco Umbrella ordering guide is required, it gives you some idea of the complexity of Cisco Umbrella pricing.

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Cisco Umbrella Licensing

As previously mentioned, Cisco Umbrella licensing is for three different solutions. These were initially called “Professional”, “Insights” and “Platform” but have recently been renamed “DNS Security Essentials,” “DNS Security Advantage,” and “DNS Secure Internet Gateway (SIG) Essentials.”

Cisco Umbrella licensing is based on the number of users and the minimum contract term is 1 year. In contrast to other DNS filtering service providers, with Cisco Umbrella you have to pay the costs upfront. You cannot spread the cost over the contract term with monthly billing, which makes the solution prohibitively expensive for many businesses, especially considering the cost of the SIG Essentials solution could be, with typical add-ons, in the region of $5+ per user, per month.

Is It Worth Paying the Cisco Umbrella Price?

We are not going to try to convince you not to look at Cisco Umbrella, as it is an accomplished DNS filtering solution that is suitable for many enterprises and SMBs. The product will certainly protect your business from web-based threats and will allow you to enforce your internet policies. However, there is a but. If you are already using Cisco Umbrella or have made enquiries about the solution, you will be aware that the product comes at a considerable cost.

Cisco Umbrella is not a one-size fits all solution. Cisco caters to a range of different customers, from small businesses to large enterprises and packages have been devised accordingly. The most basic offering is DNS Security Essentials, which is a bare bones DNS filtering package that blocks malware and ransomware downloads and allows you to enforce your Internet policies. However, there are many important features lacking that most SMBs will feel are important. For instance, now that most websites have moved over to HTTPS, connections to those sites are encrypted. You therefore need to decrypt, inspect, and then re-encrypt that traffic. The basic package does not include this feature - termed SSL inspection. That means those websites will be opaque to the solution and many malicious websites now have SSL certificates. Full decryption and inspection of all SSL traffic is only available in the top-level package. The mid-range solution only has partial decryption and inspection (for risky websites).

DNS Security Advantage is the second package offered, which provides more features such as greater insight for investigations, file threat intelligence, and  other tools. At the top end is the comprehensive Secure Internet Gateway Essentials package, which offers enterprise-grade DNS filtering with a host of features required by enterprises with a huge workforce. For most SMBs, the top package will offer a host of features that will most likely not be used. Unfortunately, the lowest level package is missing some important features that really are required by many SMBs.

What is the Cisco Umbrella Cost Per User?

So, how much does Cisco Umbrella cost? This is a key consideration for SMBs as they are likely to have limited budgets. They need to pay for several layers of cybersecurity to block the threats they are most likely to encounter. Spend top dollar on one solution and it is likely to mean less can be spent on other important security controls.

At the standard level, the Cisco Umbrella cost per user is $2.20 per month as of the start of 2021, which is considerably more than Cisco Umbrella alternative options such as WebTitan. For 100 users, Cisco Umbrella will cost $2,640 per year and that price only includes basic email support. If you opt for one of the more advanced packages, and we believe the middle package is the lowest level you should really consider due tot he lack of SSL inspection in the basic package, that price will increase considerably.

The standard price for a Cisco Umbrella alternative is around $1.00 to $1.50 per user per month, but here at TitanHQ we have a highly competitive pricing policy and can provide you with a Cisco Umbrella alternative for as little as $0.90 per user per month. That will save you $1,560 per year, based on 100 users compared to the basic Cisco Umbrella price.

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There is More to Consider than the Cost of Cisco Umbrella Alone

Cost is not the only consideration, although it is certainly important. You will want to ensure that your DNS filter allows you to control content easily and it must provide protection against web-based threats. So, does opting for a Cisco Umbrella alternative reduce the protection you will get? Actually, you can pay less and improve protection, have an easier to use product, with better reporting, and less complexity.

At TitanHQ we have a totally transparent and flexible pricing policy and provide the same, high level of protection for everyone. All customers benefit from full SSL inspection to ensure that HTTPS traffic is inspected and analyzed, and all customers get industry-leading customer support at no extra cost.

WebTitan is also loved by users who rate it highly for ease of setup, ease of use, ease of admin, and for the quality of support provided. This can be seen on review sites such as G2 Crowd, as detailed below.

Cisco Umbrella alternative

The Leading DNS Filtering Solution for MSPs Serving the SMB Market

TitanHQ is the global leader in cloud-based email and web security solutions for MSPs that serve the SMB market. WebTitan has been designed to be ideal for MSPs and includes a host of features not offered by Cisco. In contrast to all packages of Cisco Umbrella, we offer a range of hosting options - with TitanHQ, in a private cloud, and you can even host the solution in your own environment, something that is important for many MSPs. You can also have WebTitan in white label form ready to take your own branding, another big plus for MSPs that is not offered by Cisco. The solution is also easy to integrate seamlessly into your own security and customer management solutions thanks to a suite of APIs. Onboarding new customers is simple and painless, and managing their web filtering settings is straightforward. All customers are kept separate in the solution and you can apply individual settings with ease, but you can still apply bulk settings to all customer accounts. Plus you can manage the solution securely from anywhere with an Internet connection.

Cisco Umbrella alternative for MSPs

Many MSPs are now making the switch from Cisco Umbrella to WebTitan, with the most common reasons being the high cost of Umbrella, which has to be passed on to customers or absorbed. It can be a difficult sell with the high cost, even though the benefits of web filtering are usually understood by clients. The usability of the solution is also a common complaint, as is the quality of post-sales customer support and the lack of flexibility.

UK-based managed service provider Network Needs is one of the MSPs that has made the switch from Cisco Umbrella to WebTitan, and accurately sums up the experience of the many MSPs that have done the same. "When we decided to trial WebTitan we were happily surprised. Straightaway we dropped Cisco Umbrella and moved to WebTitan and it is impressing us every day," said Network Needs Technical Director, Ryan Lochhead. "WebTitan easily integrated into Network Needs existing service stack, avoiding any delays in offering the service. There is comprehensive remote management and monitoring via an API. Any MSP will benefit from WebTitan’s many advantages"

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How Does WebTitan Compare to Cisco Umbrella?

WebTitan Cisco Umbrella Comparison Chart

Find out More About Our Alternative to Cisco Umbrella Today!

Our sales staff will be happy to explain the benefits of WebTitan over Cisco Umbrella and schedule a product demonstration to show you how easy the solution is to use and integrate into your own environment. If you would like to try WebTitan before committing, you can also take advantage of our free 14-day trial. For the duration of the trial you will have access to full product support to ensure you get the most out of the solution. For more information, give the TitanHQ team a call today.

Frequently Asked Questions (FAQs)

Is Cisco Umbrella the same as OpenDNS?

Cisco acquired OpenDNS and rebranded the OpenDNS enterprise security products as Cisco Umbrella. Cisco Umbrella is not exactly the same as OpenDNS, but they do perform the same function, with Cisco Umbrella providing enterprises with greater control, more features, and better integration with other Cisco solutions.

Is Cisco Umbrella worth the cost?

Cisco Umbrella is a powerful web security solution that provides important security benefits and visibility into the Internet activity of all devices and users. While the threat protection is excellent, the cost of the solution can be prohibitively expensive for many small businesses, who can get the features they need from a solution at a fraction of the cost.

Who uses Cisco Umbrella?

While any company can benefit from Cisco Umbrella and improve security, the solution is aimed at mid-to large-sized organizations and includes many features that smaller businesses will not need or use. If you are just looking for a web security solution to control access to web content and block malware downloads, you will be able to make considerable savings with WebTitan.

Is Cisco Umbrella DNS Security Essentials worth the cost?

The features included with the cheapest package of Cisco Umbrella – DNS Security Essentials - are very limited. Businesses looking for the features provided by DNS Security Essentials will be able to get them and more – full SSL inspection for instance - with a Cisco Umbrella alternative such as WebTitan Cloud.

Is Cisco Umbrella a good choice for MSPs?

Cisco does provide Umbrella for Managed Service Providers and it is a good solution for protecting clients and preventing costly malware infections. While an accomplished product, the cost can be high for MSPs, especially those serving the SMB market and there is no option for hosting within an MSP data center and the solution will not be provided as a white label.

WebTitan OTG (on-the-go) for Chromebooks Launched in WebTitan Cloud 4.16

TitanHQ has released WebTitan Cloud 4.16 which adds new functionality to the DNS-based web filtering solution to make management even easier. The latest release also includes a new school web filtering solution.

WebTitan Cloud 4.16 includes DNS Proxy 2.06, which allows filtering of users in Azure Active Directory, as well as on-premise AD and directory integration for Active Directory to make the management of filtering controls for users, groups of users, and organization-wide controls even easier. The latest version includes several fixes and enhanced security to better protect users from web-based threats.

TitanHQ is pleased to announce the release of WebTitan OTG (on-the-go) for Chromebooks with the latest version of WebTitan Cloud. This new service has been specifically developed for the education sector to ensure students can access the Internet safely and securely.

The use of Chromebooks has been growing, with the devices popular in schools as they are a cost-effective way of giving students Internet access. While the Internet offers many learning opportunities, it is important to protect students from threats and web content that could cause them harm.

Schools should implement controls to restrict access to inappropriate content as well as block threats such as phishing, malware, and ransomware.  WebTitan OTG for Chromebooks makes that a very quick and simple process.

WebTitan OTG (on-the-go) for Chromebooks allows IT professionals in the education sector to apply web filtering controls for individuals, school years, all students, and separate controls for staff members. From start to finish, set up takes just a few minutes.

Administrators have precision control over the content that can be accessed, allowing them to easily comply with state and federal laws, including the Children’s Internet Protection Act (CIPA).

WebTitan OTG for Chromebooks is a DNS-based web filter that filters the Internet before any content is downloaded. As such, there is no latency, regardless of where the Internet is accessed – in the classroom, at home, or elsewhere.

No hardware is required, there are no proxies or VPNs, and administrators have full visibility into Internet access, including locations, web pages visited, and attempts made to visit restricted content.

Key Features of WebTitan OTG for Chromebooks

  • Cost effective web filtering for schools.
  • Easy to install and manage remotely.
  • Full reporting across Chromebook users and locations.
  • User level policies.
  • No additional on-premises hardware required.
  • No slow & expensive VPNs or Proxies required.
  • Chromebooks can be locked down to avoid circumvention.
  • Fast, customizable & accurate DNS filtering.

Using WebTitan OTG for Chromebooks provides an effective way to apply filtering policies to your Chromebooks from the cloud.

“This new release comes after an expansive first quarter. The launch of WebTitan Cloud 4.16 brings phenomenal new security features to our customers,” Said TitanHQ CEO, Ronan Kavanagh. “After experiencing significant growth in 2020, TitanHQ expects these product enhancements and new features to make 2021 another record-breaking year.”