SpamTitan Named Leader in G2 Crowd Secure Email Gateway Performance Report

SpamTitan from TitanHQ has been named the leader in the Spring 2019 G2 Crowd Secure Email Gateway Performance Report.

Chicago, Illinois-based G2 Crowd was formed in 2012 to help businesses make the right software purchasing decisions. The company runs a peer-to-peer review platform that amalgamates software reviews to give business professionals an accurate picture of the usability of software solutions and how they match up to expectations.

Finding a software solution that ticks all the right boxes is one thing. Finding a solution that works in practice and is easy to use is another matter entirely. Many businesses only discover that a poor purchasing decision has been made after licenses have been purchased and a product has been implemented, by which time it is too late to change.

The G2 Crowd platform informs purchasing decisions and allows business professionals, investors, and buyers to make the right choice first time. The platform incorporates more than 500,000 user reviews and attracts more than 1.5 million visitors a month.

In addition to the website, G2 Crowd compiles and published a series of Grid reports each quarter. The grid reports are based on customer satisfaction and market presence and let businesses know the best software solutions to purchase.

In order to be included in the Spring 2019 G2 Crowd Secure Email Gateway Performance Report, secure email gateway solutions had to have the following capabilities:

  • Ability to scan incoming messages for potentially malicious content
  • Scan for malware, viruses and other malicious code and filter out those messages
  • Allow whitelisting or blacklisting to control suspicious accounts
  • Securely encrypt communications
  • Incorporate email archiving functionality for compliance.

The secure email gateway solutions assessed for the report were offerings from TitanHQ, Cisco, McAfee, SolarWinds, Barracuda, Barracuda Essentials, Proofpoint, Symantec, MobileIron, Sophos, Security Gateway, and Mimecast.

Each solution was assessed and assigned a position in the G2 Crowd Grid. Niche solutions had a small market presence and low customer satisfaction level, Contenders had strong market presence but low customer satisfaction level. High Performers had low market presence but scored highly for customer satisfaction, and the Leaders quadrant contained products that scored highly for customer satisfaction with a strong market presence.

SpamTitan was the out and out leader, scoring highest for customer satisfaction across all categories under assessment: Quality of support, ease of use, meets requirements, and ease of administration. Scores in those categories ranged from 90% to 94%.

TitanHQ the leader in business email security, today announced it has been recognized as a leader in the G2 Crowd Grid? Spring 2019 Report for Email Security.

97% of users of SpamTitan gave the product a score of 4 or 5 stars out of 5 and 92% said they would recommend SpamTitan to other businesses.

TitanHQ’s web security gateway was also rated in the Spring 2019 G2 Crowd Secure Web Gateway Performance Report, and was named a Strong Contender, achieving a score of 94% compared to the average of 87%.

“Our customers value the uncompromised security and real-time threat detection. The overwhelmingly positive feedback from SpamTitan users on G2 Crowd is indicative of our commitment to ensuring the highest levels of customer success” said Ronan Kavanagh, CEO, TitanHQ.

Webinar: New SpamTitan Updates and How They Protect Against Zero-Day and Email Impersonation Attacks

TitanHQ has been developing cybersecurity solutions for SMBs, SMEs, and MSPs for more than 25 years. During that time, the threat landscape has changed dramatically, which has called for regular updates to its cybersecurity solutions to ensure they continue to protect against the latest threats.

In the past couple of years, the number of email attacks being conducted on businesses have skyrocketed and the methods used to spread malware and phish for sensitive information have become much more sophisticated.

TitanHQ regularly performs updates to its cybersecurity solutions to respond to the changing tactics of cybercriminals and the latest update to SpamTitan has seen even more powerful features added to take protection against email threats to the next level: Sandboxing and DMARC authentication.

The sandboxing feature serves as a secure container where suspicious email attachments can be analysed in detail to determine whether they perform any malicious actions. The Bitdefender-powered sandbox is used to execute suspicious files where they can cause no harm, and monitor for C2 calls, and suspicious and malicious actions.

This new feature helps to ensure that more genuine email messages and attachments are delivered, and zero-day malware threats are detected and eradicated from the email system.

DMARC authentication has also been incorporated, which provides greater protection against email impersonation attacks which spoof legitimate senders. It has become increasingly common for cybercriminals to spoof domains to make phishing emails appear genuine and bypass standard email filtering controls. By using DMARC to verify the sender of the domain, detection of phishing and spear phishing emails has been greatly improved.

TitanHQ will be explaining these two new features, how they work, and their benefits for SMBs, SMEs, and MSPs that serve the SMB/SME market in an upcoming webinar.

If you are a current SpamTitan customer and would like to learn more about these new features, an MSP looking for a powerful email security solution to protect your clients, or you work at an SMB/SME and want to improve your email defenses, register for the webinar and find out more about the new and improved SpamTitan.

Webinar Information:

Date:     Thursday, April 4, 2019

Time:    12pm, EST

The webinar will last 30 minutes, and advance registration is necessary.

Ransomware CryptXXX Emails Discovered

CryptXXX has quickly become one of the main strains of ransomware, although until recent times infection was only possible via malicious websites. Now I.T. experts Proofpoint have discovered CryptXXX ransomware emails. The group behind the attacks have created a new attack vector. CryptXXX ransomware emails include a Word document containing a malicious macro. If the macro is permitted to run it will load a VB script into the memory which will use Powershell to make contact with the attackers’ command and control server. Once a connection has been established, CryptXXX will be installed onto the victim’s computer. Authors have realized the benefits to be obtained from implementing an affiliate model to help infect machines and now a number of new players have joined the ransomware market.

If a “ransomware kit” is supplied, individuals with little hacking expertise can carry out own ransomware campaigns. The ransomware authors can charge a nominal amount for supplying the kit, and can also take a share on the back end. When an affiliate infects a computer and a ransom is given, the authors receive a cut of the payment. This model works well and there is no shortage of hackers willing to try their hand at running ransomware campaigns. The CryptXXX ransomware emails are being shared by an affiliate (ID U000022) according to Proofpoint.

Spotting CryptXXX Ransomware Emails

The CryptXXX ransomware emails are being transmitted with a subject line of “Security Breach – Security Report #Randomnumber.” The emails include only basic details about a supposed security breach that has happened. The security report is sent as an attached Word document. The body of the email includes the date, time of the attack, the provider, location, IP address, and port. The email recipient is told to open the file attachment to view details of the attack and find out about the actions that should be implemented.

The file attachment titled like “info12.doc” according to Proofpoint. If the attached Word file is downloaded, a Microsoft Office logo is displayed. The user is told that the document has been created in a newer version of Microsoft Office. The content of the document will only be shown if macros are enabled. Enabling the macros will lead to the VB script being loaded. Then ransomware will then be installed and users’ files encrypted.

There is no remedy action if files are encrypted. The victim must pay the ransom or lose their files. Once an infection has taken place, files can only be rescued from backups if the victim does not pay the ransom requested.

CryptXXX Ransomware Still Being Sent by Neutrino

Since the demise of the Angler exploit kit, CryptXXX was transferred to Neutrino. There was a dramatic drop in infections as activity temporarily stopped; however, Invincea recently reported a surge in activity via compromised company websites. The SoakSoak botnet is being implemented to scan the Internet for vulnerable websites. The websites being hit run the WordPress Revslider slideshow plugin. Scripts are appended to the slideshow that send visitors to a malicious site including Neutrino.

CryptXXX will only be installed if the endpoint lacks specific security tools that would detect an installation. If Wireshark, ESET, VMware, Fiddler, or a Flash debugging utility is present, the ransomware will not be installed.

TitanHQ Adds DMARC Authentication and Sandboxing to SpamTitan

TitanHQ Adds DMARC Authentication and Sandboxing to SpamTitan

TitanHQ is pleased to announce that the SpamTitan email security solution for SMBs and managed service providers (MSPs) has been updated and has two brand new features to improve detection rates of zero-day malware, advanced persistent threats (APTs), and sophisticated phishing attacks.

From today, users of SpamTitan and all new customers will benefit from DMARC email authentication for incoming messages and advanced protection from new malware threats with a new sandboxing feature. Both of these new features have already been rolled out and have been made available at no extra cost.

SpamTitan has already become the gold standard for email security for SMBs and MSPs serving the SMB market. With SpamTitan in place, all incoming messages are subjected to checks using award-winning anti-malware technologies. Static analysis and advanced behavior detection technologies ensure a catch rates in excess of 99.9% and a low false positive rate of just 0.03%. The new sandboxing feature will improve catch rates and reduce false positives further.

When emails pass SpamTitan’s checks, files attached to the emails will be sent to the sandbox for in-depth analysis. The sandbox is a quarantine area from which there is no escape. When files are detonated in the sandbox, their actions can be studied without causing any harm.

All actions of the files are recorded, including attempts to evade detection. The Bitdefender-powered sandbox leverages purpose-built, advanced machine learning algorithms, conducts aggressive behavior analysis, and studies anti-evasion techniques. A memory snapshot comparison is also conducted to detect previously unknown threats.

The sandbox is used for testing application files, executable files, and documents for malicious actions. The results of the analysis are then checked against online repositories to identify potentially malicious actions. If the files are determined to be malicious, they are quarantined and the threat intelligence is passed to Bitdefender’s cloud threat intelligence service. All Bitdefender and SpamTitan users will then be automatically protected if that threat is encountered again.

The new sandboxing feature takes SpamTitan threat protection to the next level and provides superior protection against elusive threats in the pre-execution stage, including targeted attacks, obfuscated malware, custom malware, ransomware, and APTs.

DMARC is the gold standard for protecting against email impersonation attacks. These attacks impersonate known contacts, government agencies, and well-known brands, with email messages appearing to have been sent from their trusted domains. DMARC authentication allows these email impersonation attacks to be detected and blocked.

These two new features have been provided at no extra cost and are immediately available to current users of SpamTitan products to provide even greater protection against the most difficult to detect threats.

Threat of Exposure with Multiple Malware Infections Visible in Sextortion

Sextortion scams have been in the rise in the last six months and these scams normally implement the technique of threatening to expose a user’s online activities (pornography habits, dating/adultery site usage) to all their contacts and friends/family unless a payment is completed.

A number of the recent sextortion scams have boosted their credibility by claiming to have users’ passwords. However, new sextortion scams have been discovered that are using a different tactic to get users to pay up. The email template seen in this scam is similar to other recent sextortion scams. The scammers say that they have a video of the victim viewing adult content. The footage was captured using the victim’s webcam and has been spliced with screenshots of the content that was being looked at.

In the new campaign the email includes the user’s email account in the text of the email, a password (probably an old password compromised in a previous breach), and a hyperlink that the victim is asked to click to download the video that has been created and see exactly what will soon be shared via email and social media networks.

Clicking the link in the video will lead to the downloading of a zip file. The compressed file includes a document including the text of the email and the supposed video file. That video file is really an information stealer – The Azorult Trojan.

This type of scam is even more likely to be successful than past campaigns. Many people who receive a sextortion scam email will see it as fake. However, the a link to download a video  being included may lead to many people downloading the file to see if the threat is real.

If the zip file is downloaded and the Azorult Trojan executed, it will silently gather data from the user’s computer – similar information to what the hacker claims to have already obtained: Cookies from websites the user has visited, chat histories, files stored on the computer, and login information entered through browsers such as email account and bank details.

The Azorult Trojan will also install a secondary payload: GandCrab ransomware. Once data has been gathered, the user will have their personal files encrypted: Documents, spreadsheets, digital photos, databases, music, videos, and more. Recovery will only be possible if these files having been backed up and not also encrypted by the ransomware. Apart from permanent file loss, the only other option will be to pay a sizeable ransom for the key to decrypt the files.

If the email was issued to a business email account, or a personal email account that was accessed at work, files on the victim’s work computer will also be encrypted. As a record of the initial email will have been extracted on the device, the reason why the malware was downloaded will be made clear to the IT department.

The key to not being tricked is to disregard any threats sent using email and never click links in the emails or click on email attachments.

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Homebuyers and Sellers Targeted ub Solicitor Email Scam

Home purchasers and real estate agents in the United Kingdom and Ireland are being targeted by cybercriminals using a new solicitor email campaign. The scam, which includes mimicking a solicitor, is costing victims thousands. Additionally, there have some cases seen where cybercriminals are contacting solicitors emails claiming to be their clients and asking for changes in their bank details. Any pending transfers are then sent to the criminals’ accounts.

As funds for home purchases are sent to solicitors’ accounts before being shared with the sellers, if cybercriminals can amend the bank details for the transfers, the funds for the purchase will be paid straight into their bank accounts.

While email spoofing is not unusual, this solicitor email scam often includes the hacking of solicitors’ email accounts. Once access has been obtained, cybercriminals search for emails shared from buyers and sellers of homes to identify possible targets.  While the hacking of email accounts is taking place, there have also been instances where emails between buyers, sellers and their solicitors have been captured. When bank details for a transfer are sent, the hackers amend the bank information in the email to their own and then send the email on.

The solicitor email scam is sophisticated and communications are monitored until the crucial point in the purchasing process when a bank transfer is about to be completed. Since the possible rewards are considerable, cybercriminals are willing to invest the time and effort into the scam and be patient. Buyers, vendors and solicitors are well researched and the emails appear authentic.

This conveyancing scam has been on the rise in recent months and it has now become the most common cybercrime impacting the legal sector. The Law Society, a representative organization for solicitors in the UK, has issued a warning about the conveyancing scam due to an rising number of complaints, although it is currently unclear how many fraudulent transfers have been completed.

The simple way to prevent such a scam from being successful is to contact the homebuyer or seller before any transfer is made and to verbally confirm the bank details. Additionally policies can be developed requiring bank account information to only be sent via postal mail.

The Solicitors Regulation Authority has issued guidance that advises against the use of email for property transactions due to the potential for cybercriminals to intercept and spoof messages. Email may be simple, but with such large sums being transferred it pays to use an abundance of caution.

While this solicitor email scam has been seen in many places across the UK and Ireland, legal firms in the United States should also use caution.