Security Awareness

ArcTitan Awarded Best In Class Award by Expert Insights

TitanHQ has been awarded a best in class award by Expert insights for ArcTitan Email Archiving, in a haul of 5 awards at the Expert Insights’ Spring 2022 Best-Of awards.

Email archiving is important for compliance with state, federal, and industry regulations for data retention, allowing vast numbers of emails to be searched in seconds and recovered on demand. The solution works seamlessly with Office 365, offering several key benefits over the native Office 365 email archiving feature, including enhanced search and storage, simplified archiving, and a greatly reduced management overhead.

ArcTitan users have reviewed the product on the Expert Insights website and praised the solution for its speed, scalability, ease of use, and the lack of storage limits, with one of the most common plus points from userd being the price of the solution. The solution was ranked top in a group of 10 email archiving solutions at the Expert Insights Spring 2022 Best-Of Awards.

It was not just ArcTitan that was recognized as best in class. TitanHQ’s email security solution,n SpamTitan, ranked 1st in the Best Email Security category, with WebTitan DNS Filter ranking second in the Web Security category. It didn’t end there, as the latest addition to the TitanHQ product portfolio, SafeTitan Security Awareness Training, collected two Best-Of awards in the Security Awareness Training and Phishing Simulation categories.

Expert Insights is an important resource for IT professionals and business owners which helps them make the right purchasing decisions. The site provides valuable insights into the best B2B solutions on the market, provides technical reviews and analysis, editorial buyers’ guides, industry analyses, and other valuable content. The site is visited by 80,000 individuals each month.

These awards recognize the continued excellence of the providers in these categories,” said Joel Witts, Expert Insights’ Content Director. “Each of the services recognized in our awards are providing in many cases an essential service to their users, driving business growth, securing users in a challenging cybersecurity marketplace, and massively improving business efficiency.” 

The awards come after a quarter that has seen TitanHQ beat several growth records, especially in the United States. A new U.S. office has been set up to handle the increase in enterprise, SMB, and MSP customers, and this year has seen an additional 12 strategic hires in North America which is helping to continue to drive the impressive growth.

“The recent pandemic and the growth of remote working initiatives have further highlighted the need for multiple layers of cybersecurity and our award-winning solutions form key pillars in this security strategy. We will continue to innovate and provide solutions that MSPs can use to deliver a consistent, secure and reliable experience to their customers,” said TitanHQ CEO Ronan Kavanagh.

Benefits of a Security Aware Workforce

Technical defenses are essential for preventing cyberattacks, but many attacks target employees and will bypass those defenses. Having a security-aware workforce can be the difference between just another normal business day and the permanent closure of your business. 60% of small businesses permanently close within 6 months of suffering a cyberattack and data breach.

Ensure your technical defenses are up to scratch…

2021 was another record-breaking year for cyberattacks. A 2022 Check Point Research report shows there was a 50% increase in cyberattacks in 2021 compared to 2020 and more than 60% of businesses have now suffered at least one type of cyberattack. Last year, cyberattacks on businesses were occurring at a rate of one every 39 seconds!

Cyber threat actors use a variety of techniques to gain access to business networks, including brute force attacks to guess weak and default credentials, and unpatched vulnerabilities in software and operating systems are exploited, but phishing remains the number one security threat. It is vital for security to implement technical measures to protect against email attacks. The best defense is an advanced email security solution with machine learning technology that is able to predict new attacks and block phishing emails from IP addresses that have not previously been used for malicious purposes. The email security solution should also provide protection against all known malware threats, but also include protection against zero-day malware attacks through sandboxing. SpamTitan from TitanHQ has these features and blocks the vast majority of malicious emails.

…but don’t neglect security awareness training for the workforce

As good as SpamTitan is at detecting and blocking threats, some malicious emails will inevitably be delivered. No email security solution will block all threats without also blocking an unacceptable number of genuine emails. The aim of email security software is to reduce the volume of threats that reach inboxes. Technical defenses will not eliminate threats entirely.

Your technical defenses need to be complemented with human defenses. If your employees are not trained on how to recognize threats, they are likely to be fooled if a threat lands in their inbox. That is especially true for targeted attacks such as spear phishing, where messages are sent to a select group of employees and the emails are carefully crafted to maximize the chance of a response. The emails masquerade as typical business emails, and they often include the logos and color schemes of trusted brands and can be difficult to identify if you don’t know what to look for, If an employee responds to a phishing email and opens an attachment, malware would likely be installed. Employees could be tricked into clicking a hyperlink and visiting a malicious website where their credentials are harvested, which would give the attacker access to the email environment and sensitive data and provide a springboard for a more extensive attack on the organization.

Many businesses invest in email security defenses and other cybersecurity solutions, only to neglect the human element. Some provide cybersecurity training during the onboarding process but then never again, or provide annual refresher training sessions, but such infrequent security training is no longer sufficient given the current threat level.

To create a formidable human firewall, training must be provided and regularly be reinforced. You also need to check whether the training has been effective. Some employees may require multiple training sessions to learn the skills to be able to recognize email threats. The best way to do this is through phishing email simulations. Through regular training and simulations, the risk of a successful cyberattack can be greatly reduced.

To help address this common gap in security, TitanHQ has launched the SafeTitan security awareness training platform. SafeTitan is the only behavior-driven security awareness platform that delivers training in real-time and helps businesses significantly improve their defenses against social engineering and advanced phishing attacks. If you have not provided training to your workforce, or if you are not conducting phishing simulations, take a look at SafeTitan and start working on your human firewall today.

Security Awareness Training Added to TitanHQ Portfolio with Cyber Risk Aware Acquisition

TitanHQ, the leading cybersecurity SaaS business, has announced its acquisition of Cyber Risk Aware. Established in 2016, Cyber Risk Aware is a global leader in security awareness and mitigation of human cyber risk, assisting companies to help their staff protect the company network.

Cyber Risk Aware delivers real-time cyber security awareness training to staff in response to actual staff network behavior. This intuitive and real-time security awareness training reduces the likelihood users will be impacted by the latest threats such as ransomware, BEC attacks, and data breaches, whilst also enabling organizations to meet compliance obligations.  Leading global businesses that trust Cyber Risk Aware include Standard Charter, Glen Dimplex, and Invesco.

The acquisition will further bolster TitanHQ’s already extensive security offering. The combination of intelligent security awareness training with phishing simulation and TitanHQ’s advanced email protection, DNS security, email encryption, and email archiving solutions create a powerful, multi-layered cybersecurity platform that secures end users from compromise. This is the go-to cybersecurity platform for IT Managed Service Providers and internal IT teams.

“This is a fantastic addition to the TitanHQ team and solution portfolio. It allows us to add a human protection layer to our MSP Security platform, with a fantastic feature-rich solution as demonstrated by the high-caliber customers using it. Stephen and his team have built a great company over the years, and we are delighted to have them join the exciting TitanHQ journey.” said TitanHQ CEO Ronan Kavanagh.

Stephen Burke, CEO of Cyber Risk Aware, commented: “I am incredibly proud that Cyber Risk Aware has been acquired by TitanHQ, cybersecurity business that I have greatly admired for a long time. Today’s announcement is fantastic news for both our clients and partners. We will jointly bring together a platform of innovative security solutions that address the #1 threat vector used by bad actors that cause 99% of security breaches, “End User Compromise”. When I first started Cyber Risk Aware, my aim was to be the global security awareness leader in delivering the right message, to the right user at the right time. Now as part of TitanHQ, I am more excited than ever about the unique value proposition we bring to market”.

The solution is available to both new and existing customers and MSP partners at and is now branded as SafeTitan, Security Awareness Training. Cyber Risk Aware existing clients are unaffected and will benefit from improvements in the platform in terms of phishing sims content and an exciting, innovative product roadmap.

For more information on TitanHQ’s new Security Awareness Solution, visit