TitanHQ Presenting at Remote Reality LIVE

Blackpoint Cyber announced its Remote Reality LIVE conference, which will occur online April 8th and April 9th 2020.

The conference will focus on managed service providers (MSPs) and how they can stay secure, profitable, and resilient as the world increases remote operations during the COVID-19 pandemic – registration and attendance are free. The two-day conference will include sessions by former leaders of the United States’ government cyber security and intelligence communities as well as cyber security experts and business veterans from the MSP services and technology industry.

Blackpoint Cyber announces its virtual cyber security conference for MSPs – Remote Reality LIVE. Featuring a keynote from the former Acting Director of the CIA and sessions from tech giants Datto, Webroot, Marketopia, and more.

Jon Murchison, Blackpoint’s CEO and founder, and former US government cyber operations expert, explains the conference’s objective: “IT services and infrastructure have become mission critical for organizations to survive in this new economic landscape brought on by COVID-19. MSPs are the key to our success and, especially during these times, a collective national asset to their respective countries. That’s why we are bringing together experienced government and industry leaders to help MSPs navigate the current economic and security environments. We’re excited to provide one of the first online and socially-distanced conferences dedicated to MSPs and cyber security.”

Blackpoint has partnered with leading technology, service, and marketing firms for the conference, including:

  • Datto: leading global provider of cloud-based software and technology solutions purpose-built for MSPs
  • Webroot: Cybersecurity Solutions Purpose-Built for MSPs and SMBs
  • Convergint: Global, Service-based Systems Integrator
  • Marketopia: Lead Generation and Marketing for Technology Companies
  • ID Agent: Dark Web and Identity Theft Protection
  • TitanHQ: Email and DNS Security
  • Compliancy Group: HIPAA Compliance-as-a-Service
  • Atlantic Data Forensics: Premier Incident Response and Forensics
  • ProSource Technology Solutions: Leading Managed Service Provider
  • Corporate Office Properties Trust (COPT): Premier Real Estate Investment Trust

Michael Morell, former Deputy Director and Acting Director CIA, will present the keynote session on national security implications of the Coronavirus outbreak. While at the CIA, Mr. Morell was President George W. Bush’s daily intelligence briefer during the 9/11 attacks and was awarded the Distinguished Intelligence Medal, the CIA’s second highest honor.

Additional former US government cyber security and intelligence expert speakers include: Bill Priestap, former FBI Assistant Director of Counterintelligence, Chris Inglis, Former Deputy Director of NSA, Dave Sears, retired Commander and Navy SEAL, and Kevin Donegan, former United States Navy Vice Admiral and previous commander of the US Navy’s 5th fleet out of Bahrain. Security and MSP industry leaders will also present informational sessions, such as lead generation in a virtual world, security in the MSP space, cyber security for commercial real estate, the threat landscape of remote workers, and more.

Matt Solomon, VP of Business Development & IT at ID Agent, shares his sentiments on the conference: “ID Agent is very excited to participate in one of the first virtual MSP events since in-person events have been taken off the schedule. MSPs still need education during this period and we are honored to be part of such an esteemed group of vendors.”

In addition to learning how to stay secure and prosper, conference attendees will also be eligible for giveaways and prizes.

Participants may register online: Remote Reality Live – Free Registration

TitanHQ, Supporting our Partners, Customers and Staff during the Coronavirus (COVID-19) Pandemic

During this unprecedented time of uncertainty, the health and safety of our employees, customers, partners and their families is one of our main focuses and concerns. Team TitanHQ are fully committed to supporting our partners and customers. The benefits from our email and web security products are even more relevant and important now.

Our fantastic team has jumped at the challenge with vigor and we have mobilized our workforce so that it’s business as usual over this unusual phase.  We are taking advice from the government on best practice and have a task force in place to manage our progress.

Customers and partners can rest assured that support teams will continue to be available and product teams are working as normal. If you have any questions or concerns about products, or technical support, please contact us in the usual way.  The support team has been trained to be aware of special customer concerns during this period and will escalate any question to the appropriate responsible person or department.

Our new documentation and set up resource has been particularly busy during the period.  You can access it here and as always our support team is waiting here: https://www.titanhq.com/support-portal/

We are aware that this is a sensitive time and we will make sure to go the extra mile to make it easier for our customers. All of us at TitanHQ wish you good health and thank you for your continued support.

SpamTitan and WebTitan Now Part of Pax8 Ecosystem

TitanHQ and Pax8 have formed a new strategic partnership that has seen TitanHQ’s cloud-based email security and web security solutions added to the Pax8 ecosystem and offered to managed service provider partners.

Pax8 is a leading cloud distributor, providing 100% cloud-based productivity, infrastructure, continuity, and security solutions to its partners. The company is a born in the cloud distributor connecting the channel ecosystem to its award-winning transactional cloud marketplace.

Pax8 is a regular recipient of industry awards and has been named as CRN’s Coolest Cloud Vendor, Best in Show at NextGen for two years in a row, as well as having collected two consecutive Best in Show awards at XChange conferences. Pax8 is also enjoying impressive growth, having risen from position 68 in the Inc. 5000 list of the fastest growing companies in 2018 to position 60 in 2019.

The successes are due to the ease at which its partners can find, purchase, and manage cloud solutions and get the most out of their cloud journeys. One of the key areas driving growth in the cloud is cybersecurity. Through Pax8, MSPs can easily find, deploy, and manage cloud-based cybersecurity solutions to protect their own networks and those of their clients.

Pax8 offers cybersecurity solutions to protect the entire attack surface but the partnership with TitanHQ allows Pax8 to better serve MSPs serving the SMB market. Pax8 carefully vets the vendors it works with and only selects companies that have developed powerful, channel-friendly solutions. TitanHQ was therefore a natural fit, being the leading provider of cloud-based email and web security solutions to MSPs serving the SMB market.

TitanHQ has developed its cybersecurity solutions to meet the needs of managed service providers and gives them the features and benefits that are often lacking in many SMB-focused security products. TitanHQ’s email and web security offerings can be hosted within an MSPs own environment and they can be supplied in white-label form ready for MSP branding. MSPs benefit from highly competitive pricing, a fully transparent pricing policy, easy integration into their existing systems through TitanHQ APIs, no minimum users or monthly targets, generous margins, and industry-leading technical support. SpamTitan Email Security and WebTitan DNS filtering are also easy to implement and use and have a low management overhead.

For these reasons the solutions are much loved by end users and consistently achieve high ratings on software review sites such as G2 Crowd Report, Gartner Peer Insights, and Capterra.

“Our partners are excited about the addition of TitanHQ and the ability to protect their clients’ businesses by blocking malware, phishing, ransomware, and links to malicious websites from emails.” said Ryan Walsh, chief channel officer at Pax8.

“I am delighted to partner with the Pax8 team,” said TitanHQ CEO Ronan Kavanagh. “Their focus and dedication to the MSP community is completely aligned with ours at TitanHQ, and we look forward to delivering our integrated solutions to their partners and customers.”

TitanHQ Releases New Version of SpamTitan and RESTapi

TitanHQ Releases New Version of SpamTitan and RESTapi

Version 7.06 of SpamTitan was released on November 12, 2019. The latest version includes several important security updates to address known issues with the reporting engine. The security patches and ISO/OVA images can now be downloaded and have been made available for several packages including OpenSSH, OpenSSL, Sudo, PHP, and ClamAV.

The update has been released for both the cloud-based anti-spam service, which has already been updated for all users, and TitanHQ’s SpamTitan software solution, SpamTitan Gateway. Software users have had the new release downloaded onto their appliances but administrators will need to login to their UI to apply the update and security patches.

The latest release is accompanied by a new RESTapi, which is one of the most important enhancements in SpamTitan v7.06. The RESTapi has been released to make it easier for clients and partners to implement integrations.

“Implementing the RESTapi and encouraging API adoption are vital steps in our partnership expansion plans,” said TitanHQ CEO, Ronan Kavanagh. “After experiencing 30% growth in 2019, TitanHQ expects these product enhancements and new features to make 2020 another record-breaking year.”

Users should not experience any problems upgrading to the latest SpamTitan version, but if any issues are experienced or for advice on upgrading, contact the customer service team on spamtitan@titanhq.com. Technical specifications of the new REStapi can be found on this link.

Patch Released to Fix Actively Targeted Microsoft .Net Framework Vulnerability

Microsoft has addressed 27 critical flaws this Patch Tuesday, including a Microsoft .Net Framework flaw that is being actively exploited to download Finspy surveillance software on devices running Windows 10.

Finspy is genuine software created by the UK-based Gamma Group, which is used by governments globally for cyber-surveillance. The software has been downloaded in at least two attacks in the past few months according to FireEye experts, the most recent attack leveraged the Microsoft .Net Framework flaw.

The attack begins with a spam email including a malicious RTF file. The document uses the CVE-2017-8759 vulnerability to create arbitrary code, which installs and executes a VB script including PowerShell commands, which in turn installs the malicious payload, which includes Finspy.

FireEye suggests at least one attack was completed by a nation-state against a Russian target; however, FireEye experts also believe other actors may also be using the vulnerability to conduct attacks.

According to a blog post last Tuesday, the Microsoft .Net Framework flaw has been detected and mitigated. Microsoft strongly recommends downloading the latest update promptly to minimize exposure. Microsoft says the flaw could permit a malicious actor to take full control of an impacted system.

Many Several Bluetooth flaws were discovered and shared on Tuesday by security company Aramis. The flaws impact billions of Bluetooth-enabled devices around the globe. The eight flaws, referred to as BlueBorne, could be used to carry out man-in-the-middle attacks on devices via Bluetooth, sending traffic to the attacker’s computer. The bugs exist in Windows, iOS, Android and Linux.

In order to target the flaws, Bluetooth would need to be turned for the targeted device, although it would not be necessary for the device to be in discoverable mode. A hacker could use the flaws to connect to a device – a TV or speaker for example – and start a connection to a computer without the user’s knowledge. In order to carry out the attack, it would be necessary to be in relatively close physically to the targeted device.

In addition to intercepting communications, a hacker could also take full management of a device and steal data, download ransomware or malware, or perform other malicious activities such as placing the device on a botnet. Microsoft addressed one of the Bluetooth driver spoofing bugs – CVE-2017-8628 – in the latest round of updates.

One of the most pressing updates is for a remote code execution vulnerability in NetBIOS (CVE-2017-0161). The vulnerability impacts both servers and work devices. While the vulnerability is not thought to be currently exploited in the wild, it is of note as it can be exploited just by sending specially crafted NetBT Session Service packets.

The Zero Day Initiative (ZDI) said the flaw “is practically wormable within a Local Area Network. This could also target many virtual clients if the guest OSes all connect to the same (virtual) LAN.”

Overall, 81 updates have been published by Microsoft this Patch Tuesday. Adobe has addressed eight flaws, including two critical memory corruption bugs (CVE-2017-11281, CVE-2017-11282) in Flash Player, a critical XML parsing flaw in ColdFusion (CVE-2017-11286) and two ColdFusion remote code execution flaws (CVE-2017-11283, CVE-2017-11284) relating to deserialization of untrusted data.

TitanHQ Fall 2019 Trade Show Schedule

The TitanHQ team is on the road once again this fall and will be attending some of the biggest and best Managed Service Provider (MSP) conferences and roadshows in Europe and the United States.

The fall schedule of trade shows got underway in Chicago at the Taylor Business Group BIG Conference, followed by Cloudsec2019 in London. September also sees the team attend Datto Dublin on September 17 and the MSH Summit in London on September 18.

If you have not already booked up to attend these events, there will be plenty more opportunities to meet with the TitanHQ team to talk about email security, web security, and email archiving this fall.

TitanHQ will be attending the following MSP-focused events in September, October, and November:

Date Event Location
September 17, 2019 Datto Dublin Dublin, Ireland
September 18, 2019 MSH Summit London, UK
October 6-10, 2019 Gitex Dubai, UAE
October 7-8, 2019 CompTIA EMEA Show London, UK
October 16-17, 2019 Canalys Cybersecurity Forum Barcelona, Spain
October 21-23, 2019 DattoCon Paris Paris, France
October 30, 2019 MSH Summit North Manchester, UK
October 30, 2019 IT Nation Evolve (HTG 4) Florida, USA
October 30, 2019 IT Nation Connect Florida, USA
November 5-7, 2019 Kaseya Connect Amsterdam, Netherlands

The above events give MSPs, ISPs, and VARs the opportunity to meet with the TitanHQ team to discuss the full range of MSP-focused cybersecurity solutions, arrange a product demonstration to see the solutions in action, and discover how to integrate the solutions into your client management systems.

TitanHQ first started developing cybersecurity solutions for SMBs in 1999. While many cybersecurity firms have recently started offering their solutions to MSPs, TitanHQ saw the need to do things a little differently and ensured MSPs were considered from the very start.

TitanHQ has developed a suite of cybersecurity solutions that incorporate all the features demanded by MSPs. With TitanHQ solutions, MSPs can not only meet the needs of their customers and greatly improve their security postures, the solutions save MSPs money by reducing the amount of time they have to spend fighting fires and resolving malware infections and remediating responses to phishing emails. Less time on support and engineering allows MSPs to channel their resources into generating more profit.

The roadshows, conferences, trade shows, and other MSP-focused events give prospective MSP clients the opportunity to quiz TitanHQ about its products and discover how easily the solutions can be incorporated into MSPs technology stacks and rolled out to customers.

If you have not heard of TitanHQ, have yet to incorporate SpamTitan, WebTitan, or ArctTirtan into your service stack, or have unanswered questions about spam filtering, web filtering, and email archiving in the cloud, the TitanHQ team is here to help.

If you do not feel that you can find the time to attend one of the above events, contact the TitanHQ team by phone or email to book a product demonstration, get your questions answered, and sign up for a free trial of any or all of TitanHQ’s email security, web security, and email archiving solutions for MSPs.

If you are attending an event, be sure to pay TitanHQ a visit and feel free to contact TitanHQ in advance of the conference to book an appointment or to get answers to your questions:

Rocco Donnino, Executive Vice President-Strategic Alliances, LinkedIn
Eddie Monaghan, MSP Alliance Manager, LinkedIn
Marc Ludden, MSP Alliance Manager, LinkedIn
Dryden Geary, Marketing Director