Enterprise Web Filtering

An enterprise web filtering solution must provide a robust defense against web-borne threats along with being flexible in order to meet the requirements of the enterprise. However, flexibility without ease-of-use can result in the solution being useless. If enterprise web filtering software is difficult to configure, filtering parameters may either be set too high – obstructing workflows – or set too low, allowing a gateway for hackers.

At SpamTitan, we are conscious of the possible issues related to enterprise web filtering, and we have developed a range of flexible and easy-to-use enterprise Internet filtering solutions that can be set up and in minutes, that have no upfront costs, and that have low maintenance overheads – releasing IT resources to focus on other important problems. We also provide guidance on how to optimize filtering parameters.

In order to maximize the flexibility of our enterprise web filtering software, we deploy a three-tier filtering mechanism and whitelists to allow access to websites that may otherwise be restricted and to reduce the strain on CPU resources when the solution is reviewing encrypted websites. The three tiers consist of URIBL/SURBL filters, category filters and keyword filters:

  • URIBL/SURBL filters manages requests to visit websites against blacklists of websites known to be harboring malware or who mask their true identities behind proxy servers. They also review for any IP addresses associated with phishing attacks and block access if a match is discovered.
  • Our category filters sort more than six billion web pages into fifty-three different categories (abortion, adult entertainment, alternative beliefs, alcohol, etc.). Network Administrators can block access to any of the categories with the click of a mouse via the centralized management portal.
  • Keyword filters restrict access to websites containing specific words, using specific apps, or inviting installations with specific file extensions. This third tier of our enterprise web filtering software supplies a high level of granularity to prevent workflow obstruction or gateways for hackers.

All the filtering parameters are subject to user policies, which can be established and managed by individual user, user group or enterprise-wide. For ease of use, our enterprise Internet filtering solution can be integrated with Active Directory and LDAP, and allows for many different administrative roles to be created for network managers, policy managers, and reporting managers.

SpamTitan’s variety of flexible and simple-to-use enterprise Internet filtering solutions consist of WebTitan Gateway, WebTitan Cloud, and WebTitan Cloud for WiFi. Each can be deployed within minutes and each has automatic network configuration.

  • WebTitan Gateway is a virtual appliance that is downloaded behind the firewall and can be run as an ISO directly on existing hardware or a virtual infrastructure. It can be used on most operating systems, scalable to thousands of users and supports both HTTP and HTTPS web filtering.
  • WebTitan Cloud takes advantage of cloud-based technology to send an unmatched combination of coverage, accuracy and flexibility with imperceptible latency. Deployment only needs a quick redirection of the enterprise´s DNS to our servers.
  • WebTitan Cloud for WiFi has been specifically created to supports both static and dynamic IP addresses. It keeps wireless networks, single WiFi access points and nationwide networks of WiFi hotspots safe from web-borne threats with the same flexibility and ease of use.

All of our enterprise Internet filtering solutions provide actual-time oversight of network web activity and a suite of reporting options that can be set up to provide deep insight into activity by user, user group, URL or IP address and identify trends or policy violations. Network Administrators can also set up email alerts to notify of any attempts to circumnavigate the enterprise web filtering software.

If your interest in enterprise Internet filtering solutions is a result of you being a Managed Service Provider (MSP) or reseller, you will appreciate that flexibility and ease-of-use is of paramount importance when supplying an enterprise Internet filtering service to clients. The option of managing the solution yourself, or delegating responsibility to each of your clients, may also be of interest to you.

However, some of the biggest benefits of providing our WebTitan service to your clients are that all three WebTitan solutions are multi-tenanted enterprise Internet filtering solutions, they can be provided in white label format for re-branding, and we offer a range of hosting options – in our infrastructure, in your infrastructure, or in a private cloud for each client via AWS. Please speak with us for more information about our services for MSPs.

If you would like to discover more about our flexible enterprise web filtering software, do not hesitate to contact us and talk about your requirements with one of our Sales Technicians. The discussion will help decide the most appropriate enterprise Internet filtering solution for your circumstances, after which you will be asked to take advantage of a thirty day free trial.

During the trial period, you will be supported by our industry-leading Customer and Technical Support experts. They will provide advice about optimizing the filtering parameters, and take you through fine-tuning the enterprise web filtering software to achieve optimum effectiveness. Then, at the end of the free trial, if you choose to continue with our service, no further configuration will be rnecessary.

We are happy that you will find our enterprise web filtering software a strong defense against web-borne threats, flexible and easy-to-use. Contact us today to begin your free trial and you could be evaluating the merits of our enterprise Internet filtering solutions in your own environment quickly.

Social Media

Social media can be a key factor of a  group’s marketing operations – it can also be the gateway for many online threats. Internet users who choose not to use unique passwords for their online activities, share their passwords, or willingly provide confidential information without due consideration for the security implications can be risking the online security of an entire group.

Instead of an employee threaten the integrity of your group’s online security, it is in your best interests to implement an Internet filtering solution from TitanHQ. An Internet filtering solution – and proper training about the risks of communicating confidential data online – can address the risk of your organization´s online defenses being compromised by an staff member’s carelessness or naivety.

Advice on Spam

The main focus of our spam advice section is to keep you informed with the latest news on new email spam campaigns, email-based threats and anti-spam solutions that can be deployed to prevent those threats.

Email spam is more than an annoyance. Even if the amount of spam emails received by employees is relatively small, it can be a major drain on productivity, especially for groups with hundreds or thousands of employees. This section includes articles offering advice on how to reclaim those lost hours by cutting the number of messages that are delivered to your employees’ inboxes.

However, much worse than the lost hours are the malware and ransomware threats that arrive through spam email. Email is now the number one attack vector used by hackers to deliver malware and ransomware. Hackers are now using increasingly sophisticated methods to get around security solutions. Today’s spam emails use advanced social engineering tactics to trick end users into revealing login details and other sensitive information, and installing malicious software on their computers.

Major advances have also been made to malware and ransomware. Self-replicating worms are being used to infiltrate entire networks before ransomware attacks take place, maximizing the damage caused and the ransom payments that can be generated. The cost to industry is significant. In 2018 ransomware attacks resulted in $1 billion in losses by companies, with 2017 expected to see those losses increase to a staggering $4 billion. Blocking spam email messages from being sent  is therefore an essential element of any cybersecurity policy.

Good spam advice can help groups take action promptly to reduce the danger of email-based attacks.

DattoCon2019 Sponsor TitanHQ Helps Solve MSP Woes in San Diego

TitanHQ is excited to announce it will be a sponsor of the upcoming DattoCon19 MSP conference in San Diego on June 17-19.

The three-day conference is the premier event for managed service providers in the United States. Industry-leading MSPs, industry experts, and vendors will be holding sessions where MSPs can gain valuable insights into the business, learn best practices for maximizing profits and boosting sales growth, and discover the myriad of opportunities to boost monthly recurring revenue (MRR). Training will be offered on Datto solutions and vendors will be on hand to answer questions and solve MSP problems.

The focus on improving business impact growth and profitability, learning sessions, and networking opportunities greatly benefit MSPs. On average, DattoCon attendees achieve an increase of 41% year-over-year growth in MMR compared to those that failed to attend the conference.

TitanHQ will be on hand to provide MSPs with information on three cloud-based MSP solutions:

DattoCon19 attendees are encouraged to visit TitanHQ at booth 23 at the conference to:

  • Learn about TitanShield, TitanHQ’s exclusive partner program for MSPs
  • Find out about the TitanHQ technology that provides the web security layer for Datto D200 and DNA boxes
  • Discover TitanHQ solutions for MSPs
    • SpamTitan Cloud – Spam filter offering phishing and malware protection
    • WebTitan Cloud – DNS Filter for content control and protection from web-based attacks
    • ArcTitan – Email archiving for compliance
  • Find out how to better protect Office 365 from email-based attacks
  • Discover the considerable benefits switching from Cisco Umbrella to WebTitan
  • Benefit from DattoCon19 show pricing

TitanHQ will also be running a daily raffle to win a bottle of vintage Irish whiskey and will be co-hosting two parties at DattoCon19: GasLamp District Takeovers on Monday 6/17 and Wednesday 6/19.

Rocco Donnino, Executive Vice President-Strategic Alliances, TitanHQ will be a panel member at the Datto Select Avendors!! Event on Monday June 17, between 3PM and 5PM.

This new event aims to solve some of the most pressing MSP problems with a panel of experts on hand to offer potential solutions.

TitanHQ Vintage Whiskey Raffle Winners

DattoCon Details

DattoCon19 will be taking place in San Diego, California on June 17-19, 2019
If you are not yet registered for the event you can do so here.

TitanHQ will be at booth 23

Contact the TitanHQ team in advance:

  • Rocco Donnino, Executive Vice President-Strategic Alliances, LinkedIn
  • Eddie Monaghan, MSP Alliance Manager, LinkedIn
  • Marc Ludden, MSP Alliance Manager, LinkedIn

TitanHQ Ranks Top in G2 Best Software Companies in EMEA 2019 List

The global user review website G2 has produced a list of the best software companies in EMEA in 2019, highlighting the companies that are the most loved by users of their products.

G2 is a business software and services review website that allows confirmed users of software products and services to give their honest feedback on the products and services that they use at their place of work on a day to day basis.

The G2 website now covers more than 80,000 products, has more than 750,000 user reviews, and is used by millions of business users to help them make smarter purchasing decisions.

“G2’s ever-expanding breadth and depth of product, review, and traffic coverage provide over 5 million data points to help buyers navigate the complex world of digital transformation”, said G2 CEO Godard Abel. “In our Best Software Companies in EMEA list, we leverage this data to identify the companies our users tell us are best helping them reach their potential”.

The list was compiled after assessing more than 66,000 user reviews and examining more than 900 companies. Thanks to overwhelming positive feedback by users of its products, TitanHQ has earned top spot in the Q2 Best Software Companies in EMEA 2019 List.

“TitanHQ earned its place on the list thanks to the value our customers place on the uncompromised security and real-time threat detection we provide,” said Ronan Kavanagh, CEO, TitanHQ. “The overwhelmingly positive feedback from on G2 Crowd is indicative of our commitment to ensuring the highest levels of customer success.”

Email Retention Legislation in the U.S.

Email retention laws in the United States require companies to maintain copies of emails for many years. There are federal laws applying to all companies and groups, data retention laws for specific industries, and a swathe of email retention laws in the United States at the individual state level. Ensuring compliance with all the proper email retention laws in the United States is vital. Non-compliance can prove incredibly expensive Multi-million-dollar fines await any group found to have breached federal, industry, or state regulations.

All electronic files must be retained by U.S groups, which extends to email, in case the information is required by the courts. eDiscovery requests often require massive volumes of data to be provided for use in lawsuits and the failure to provide the data can land a group in serious trouble. Not only are heavy fines issued, groups can face criminal proceedings if certain data is erased.

For decades, U.S groups have been required to store documents. Document retention laws are included in numerous legislative acts such as the Civil Rights Act of 1964, the Executive Order 11246 of 1965, the Freedom of Information Act of 1967, the Occupational Safety and Health Act of 1970, and the Reform and Control Act of 1986; however, just over 10 years ago, data retention laws in the United States were updated to grow the definition of documents to include electronic communications such as emails and email attachments.

To enhance awareness of the many different email retention laws in the United States, a summary has been included in this article. Please remember that this is for information purposes only and does not constitute legal advice. For legal counsel on data retention laws in the United States, we recommend you get in touch with your legal representatives. Industry and federal electronic data and email retention legislation in the United States are also subject to amendment. Up to date information should be sought from your legal team.

As you can see from the list here, there are several federal and industry-specific email retention pieces of legislation in the United States. These laws apply to emails received and shared, and include internal as well as external emails.

Email retention legislation Who it is applicable to How long emails must be kept
IRS Regulations All companies 7 Years
Freedom of Information Act (FOIA) Federal, state, and local agencies 3 Years
Sarbanes Oxley Act (SOX) All public companies 7 Years
Department of Defense (DOD) Regulations DOD contractors 3 Years
Federal Communications Commission (FCC) Regulations Telecommunications companies 2 Years
Federal Deposit Insurance Corporation (FDIC) Regulations Banks 5 Years
Food and Drug Administration (FDA) Regulations Pharmaceutical firms, food manufacturers, food storage and distribution firms, manufacturers of biological products Minimum of 5 years rising to 35 years
Gramm-Leach-Bliley Act Banks and Financial Institutions 7 Years
Health Insurance Portability and Accountability Act (HIPAA) Healthcare groups (Healthcare providers, health insurers, healthcare clearinghouses and business associates of covered bodies) 7 Years
Payment Card Industry Data Security Standard (PCI DSS) Credit card businesses and credit card processing groups 1 Year
Securities and Exchange Commission (SEC) Regulations Investment banks, investment advisors, brokers, dealers, insurance agents & securities companies Minimum of 7 years up to a lifetime

 

Email retention legislation in the United States that are applied by each of the 50 states are beyond the reach of this article.  There area also European Union laws, such as the GDPR email requirements.

Storing emails for a few years is not likely to take up masses of storage for a small company with a couple of members of staff. However, the more employees a group has, the greater the need for extensive resources just to store emails. The average size of a business email may only be 10KB, but multiply that by 123 – the average number of emails sent and received each day by an average company user in 2016 (Radicati email statistics report 2015-2019), and by 365 days in each year, and by the number of years that those emails need to be maintained, and the storage requirements become massive.

If any emails ever need to be obtained, it is vital that any email archive or backup can be searched. In the case of standard backups, that is likely to be an incredibly long process. Backups were not created to be searched. Finding the right backup alone can be almost impossible, let along finding all emails sent to, or received from, a specific company or person. Backups have their uses, but are not suitable for companies for email retention purposes.

For that, an email archive is necessary. Email archives contain structured email data that can easily be reviewed and searched. If ever an eDiscovery order is received, finding all email correspondence is a quick and simple task. Since many email archives are cloud based, they also do not require large storage resources. Emails are stored in the cloud, with the space provided by the service supplier.

ArcTitan is a cost-effective, quick and easy-to-manage email archiving solution supplied by TitanHQ that meets the needs of all businesses and enables them to adhere with all email retention laws in the United States.

ArcTitan includes a variety of security protections to ensure stored data is kept 100% secure and confidential, with email data encrypted in transit and storage. As opposed to many email archiving solutions, ArcTitan is fast. The solution can process 200 emails per second from your email server and archived emails can be retrieved instantly though a a browser or Outlook (using a plugin). Emails can be archived from any location, whether in the office or on the go via a laptop or tablet. There are no restrictions on storage space or the number of users. The solution can be scaled up to meet the needs of companies of all shapes and sizes.

To find out more about ArcTitan, get in touch with the TitanHQ team today.