One of the main focuses of cybercriminals in recent times has been on infiltrating the databases of MSPs. This is due to the large customer base that the cybercriminals are hoping to access and the high probability of these customers having valuable data on their servers. 

So it has become very important for MSPs to be aware of how they should address the risk of cyberattacks focusing on their databases. Here are three of the best ways:

1. Cybersecurity Training

MSPs are vulnerable to phishing attacks that aim to trick staff members into installing ransomware and other types of malware attacks.  If infiltrated, staff accounts can be used to turn off security monitoring tools and permit cybercriminals to access the databases that hold client information without being noticed.  Other things that can be completed include changing security settings, local firewalls, and other services.  

MSPs should be conducting cybersecurity awareness training for all members of staff to address this point of attack. Phishing simulations are a smart move so staff can see what is happening in real time.

2. Cybersecurity Solutions

The massive amount of enterprise cybersecurity solutions to consider for MSPs can be daunting, so it is crucial to recognise what your organization needs. Using TitanHQ’s cybersecurity suite across your group will allow MSP use the group’s know-how in order to sell, implement and deliver advanced network security solutions such as SpamTitan and WebTitan to their client base and provide a product that their client will be safe and secure with.  These solutions are provided via the cloud-based which means they can be controlled remotely for workers who travel or are based away from the main office(s).

3. Cybersecurity Audits

A risk assessment is necessary to spot, review and assess any danger that may be present in relation to cybersecurity, particularly vulnerabilities in the existing cybersecurity defenses that a group has in place.  A risk assessment should include:

  • Listing the network area that are most likely to be targeted in a cyberattack
  • Evaluate the dangers, specifically, to these areas
  • Prioritize the importance of addressing each vulnerability 

Doing this will allow a group to see how the MSP must be sure that cybersecurity is enhanced as much as possible to prevent a cybersecurity incident taking place. SMEs need to find the right happy medium between how much they can reasonably invest in cybersecurity and the minimum level of safety that they need to keep their customers safe.

An audit should be completed at least once annually by an MSP in order to see to it that a secure cybersecurity system is in place for its customers. After identifying potential vulnerabilities, these should be mitigated to prevent hackers from taking advantage of them.  Doing so will provide MSP personnel valuable experience that they can then use to assess their clients.  

If you would like to find out more about adding TitanHQ MSP Security to your offering, get in touch with us now so that we can discuss safeguarding your organization, and your clients from cybercriminals.