SpamTitan from TitanHQ has been named the leader in the Spring 2019 G2 Crowd Secure Email Gateway Performance Report.
Chicago, Illinois-based G2 Crowd was formed in 2012 to help businesses make the right software purchasing decisions. The company runs a peer-to-peer review platform that amalgamates software reviews to give business professionals an accurate picture of the usability of software solutions and how they match up to expectations.
Finding a software solution that ticks all the right boxes is one thing. Finding a solution that works in practice and is easy to use is another matter entirely. Many businesses only discover that a poor purchasing decision has been made after licenses have been purchased and a product has been implemented, by which time it is too late to change.
The G2 Crowd platform informs purchasing decisions and allows business professionals, investors, and buyers to make the right choice first time. The platform incorporates more than 500,000 user reviews and attracts more than 1.5 million visitors a month.
In addition to the website, G2 Crowd compiles and published a series of Grid reports each quarter. The grid reports are based on customer satisfaction and market presence and let businesses know the best software solutions to purchase.
In order to be included in the Spring 2019 G2 Crowd Secure Email Gateway Performance Report, secure email gateway solutions had to have the following capabilities:
- Ability to scan incoming messages for potentially malicious content
- Scan for malware, viruses and other malicious code and filter out those messages
- Allow whitelisting or blacklisting to control suspicious accounts
- Securely encrypt communications
- Incorporate email archiving functionality for compliance.
The secure email gateway solutions assessed for the report were offerings from TitanHQ, Cisco, McAfee, SolarWinds, Barracuda, Barracuda Essentials, Proofpoint, Symantec, MobileIron, Sophos, Security Gateway, and Mimecast.
Each solution was assessed and assigned a position in the G2 Crowd Grid. Niche solutions had a small market presence and low customer satisfaction level, Contenders had strong market presence but low customer satisfaction level. High Performers had low market presence but scored highly for customer satisfaction, and the Leaders quadrant contained products that scored highly for customer satisfaction with a strong market presence.
SpamTitan was the out and out leader, scoring highest for customer satisfaction across all categories under assessment: Quality of support, ease of use, meets requirements, and ease of administration. Scores in those categories ranged from 90% to 94%.
97% of users of SpamTitan gave the product a score of 4 or 5 stars out of 5 and 92% said they would recommend SpamTitan to other businesses.
TitanHQ’s web security gateway was also rated in the Spring 2019 G2 Crowd Secure Web Gateway Performance Report, and was named a Strong Contender, achieving a score of 94% compared to the average of 87%.
“Our customers value the uncompromised security and real-time threat detection. The overwhelmingly positive feedback from SpamTitan users on G2 Crowd is indicative of our commitment to ensuring the highest levels of customer success” said Ronan Kavanagh, CEO, TitanHQ.